Your Trust. Our Commitment.
At Sanctum Tea, our relationship with you is grounded in quality, transparency, and shared respect. These Terms of Service outline how we operate to ensure a secure, reliable, and satisfying experience every time you shop with us.
We source our teas, spices, and botanicals exclusively from three certified organic U.S. suppliers. This ensures not only exceptional taste and freshness but also uncompromising standards in purity and potency. Our partners conduct rigorous third-party testing for:
Lead and heavy metals
Pesticides and contaminants
Overall efficacy and consistency
Special attention is given to botanicals imported from regions with higher risk, such as China, Sri Lanka and India. Every ingredient we use is backed by a Certificate of Analysis, available upon request, which details safety and quality test results — including lead levels.
We believe your well-being is too important to compromise.
You can shop online at any time, 24/7 at Sanctum Tea. To protect your data and ensure a secure transaction, we offer the following payment methods:
Visa, MasterCard, Discover, and American Express (U.S. and Canada only)
Cashier’s checks or money orders in U.S. funds (please mail to our official PO Box)
If using a prepaid Visa or gift card, please make sure it is registered on the card issuer’s website for successful checkout.
For orders paid by check or money order, processing will begin once your payment is received.
Sales tax is calculated based on the destination of your order — not the origin. That means if you're sending tea to a state that collects sales tax, it will be applied accordingly, even if you live in a tax-free state.
Key points to remember:
Sales tax is based on local and state tax laws
Some states require you to report untaxed purchases and self-remit use tax
Orders will not ship until physical payment is received and processed
Please consult your local tax authority for full compliance details.
At Sanctum Tea, we’re honored to earn your trust through transparency and care. Should you have any questions about your order, safety certifications, or payment options, we’re always here to support you — with the same integrity we blend into every cup.
