Contact Us

Connection begins with a single cup — and a single message.

At Sanctum, we believe that meaningful connection is part of the ritual. Whether you’re exploring new blends, seeking guidance for your wellness journey, or dreaming up a collaboration, we’re here — present, responsive, and ready to listen.

Every message is read with care. Every question is welcomed. Let’s begin.


How Can We Support You Today?

Choose the path that matches your needs:

  • Order Support & Shipping Questions
  • Wholesale & Retail Partnerships
  • Shipping and Return Policy
  • Brand Collaborations & Events
  • General Questions / Ritual Guidance

Your message will be routed to the right member of our team for the quickest, most thoughtful response.


Send Us a Message

We typically respond within 24–48 hours, Monday through Friday. Every reply comes from a real human — usually with a cup of tea warming their hands.

Prefer Another Way to Reach Us?

Email: sanctumteas@gmail.com

Wholesale: sanctumteas@gmail.com

Press & Media: sanctumteas@gmail.com

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Your next moment of CALM may be one scroll away.


Our Customer Care Promise

Your time and trust matter to us. We’re committed to clarity, kindness, and timely support. No automated runaround — just real connection and real answers.


Where We’re Rooted

Sanctum Tea — Clinton, MD (HQ)

Our blends may travel the world, but their purpose always stays close to home: to support your wellbeing, one intentional cup at a time.


Not Ready to Send a Message?

Let your curiosity wander:

Sometimes the best conversations begin with a quiet moment to yourself.

Join the family of Sanctum Tea TODAY.

Receive discounts, seasonal. mocktail tea recipes, and exclusive invitations to local tea and spice pairing parties. Visit us on Facebook for popup store locations/