Built on Trust Since 2008
At Sanctum Tea, your privacy isn’t just a policy — it’s a principle. Since our founding in 2008, we’ve upheld a firm commitment: your personal information is never for sale. We do not — and will never — sell, trade, or rent your data to outside marketers or third-party advertisers. Why? Because we value our relationship with you, and we believe in treating you the way we’d want to be treated — with honesty, respect, and care.
We collect only the information necessary to serve you better and enhance your online experience:
Email Addresses: When you sign up for Sanctum emails, submit a form, or check out on our website, your email address is stored securely on a third-party server used for communications. You may unsubscribe at any time — your preferences are always in your control.
Website Performance Data: We use tools like site analytics and stat counters to understand which pages are most useful, identify broken links, and improve site functionality. These tools may log your IP address, but they do not reveal your personal identity.
Cookies: We use cookies to remember your shopping cart, improve checkout flow, and personalize your experience. These cookies never collect sensitive information such as your name, billing details, or physical address.
We know the digital world is full of concerns — and we take that seriously. Our website is equipped with secure protocols to protect your data, and we actively monitor our systems to prevent unauthorized access. We never compromise when it comes to safeguarding your trust.
Transparency is at the heart of everything we do. You can unsubscribe from marketing emails, request information about your stored data, or reach out to us with any concerns. We're here to support your right to privacy — just as strongly as we support your wellness journey.